Please review the details below before requesting support.
Currency and authorization
Checkout displays amounts in CAD unless Shopify indicates another active presentation currency. An order proceeds only after the payment provider authorizes it; an issuer may decline or temporarily hold funds.
Payment safety
Payment information is handled through Shopify and the active providers shown at checkout. We do not ask customers to send a complete card number, CVV, password, or one-time code by email.
Refunds and help
An approved refund is processed and initiated to the original payment method within 10 days. Provider posting may take longer. Use Contact Us for help.